Follow Store-Frequently Asked Questions

What Shipping Methods Are Available?	Shipping is mainly done through our selected trusted shipping companies across United Arab Emirates. We guarantee you safe and fast delivery.
Do You Ship Internationally?	No, we don't ship Internationally.
How Long Will It Take To Get My Package?	Once the buyer places orders, it takes 1-2 working days from shipping & handling ---> delivery to all parts of seven emirates.
What Payment Methods Are Accepted?	We are accepting both BANK CARD payments & C.O.D (Cash On Delivery) payments.
Is Buying On-Line Safe?	Yes, it is completely safe. We have used encrypted technologies to keep everything safe. Also we have partnered with Government authorized payment agency for the payment part. As they are recognized by UAE government,their all transactions will be secure in all way. Also we are not saving any card information of our buyers.
How do I place an Order?	You can browse our products and add products to cart according to your choices.
Do I need an account to place an order?	You need to register yourself with us as buyer to place an order because your account login is required.
How Do I Track My Order?	In your User panel, you can track orders by clicking on View order log beside each order list
What products do you sell on Follow Store?	Majority of the products includes the categories from make life easy electronics, home improvement electric tools, home decor accessories, mobile phone accessories, P.C & T.V accessories, games and toys, kid's educational toys, health and fitness devices, fashion and lifestyle, selected office products and many more exciting products that are new and unique to the retail stores.
Do you have QC team?	YES, our products go through various checks and tests individually before they are handled and shipped to customers.
What can I do if I forget my password?	You can retrieve your password by the following steps: Open the “Login” page and click on “Forgot password” Then fill in your registered email id Verify your account by providing your registered email id If you choose “Email verification” then an reset password link will be sent on your email id automatically. Once you receive the mail, you have to enter and submit it, which will direct you to password reset page.
What is the procedure of getting registered on followstore.com?	In order to get yourself registered on our site, please follow the following steps: Open the Register page on the top menu Enter your details and tick on the Agreement and click next A confirmation email will be sent on your email id. Open the email and click on the link in the email and enter all the required information
Customer's Payment Flow

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