We guarantee the right of return and exchange for all our customers on all products displayed in our store, according to the following terms and conditions:
- Products can be returned or exchanged if they are in their original condition and packaging within 3 days of the delivery date.
- Requests for return or exchange will be approved within 3 business days.
- Once approved, a representative will visit the customer within 3 to 5 business days to complete the return or exchange process.
- To request a return or exchange, please contact us at the number provided on the shipping label, or through the “Contact Us” page on our website.
- Please take a photo of the product and send it along with your city, address, and order number for it to be exchanged if the product is damaged, defective, or not functioning as agreed.
- The full amount will be refunded to the customer if the product received is entirely different from the product description on our website.
- Follow Store is not responsible for any expectations regarding product usage that are not mentioned in the product description on our website.